Director of IT Business Development @ Roti

Description

The primary role of the Director of IT/BI is to bridge the gap between the Business and IT groups, The IT/BI Director must have a foot in both worlds, serving as an intermediary who can translate business desires for functionality into technical plans and, conversely, technical constraints into business reality. As a result, strong communication, leadership and interpersonal skills are crucial, as is an understanding of the two worlds and an ability to speak each of their languages. This individual must be able to manage and lead the reporting of information and the creation and management of the electronic data warehouse (EDW). 

You will manage a department responsible for the following:

  1. Provide project management for all IT initiatives, coordinating internal and external project team members and ensuring timely follow-through on all action items
  2. Work cross-functionally to support the business and restaurants through timely and accurate information and reporting
  3. Create and maintain Enterprise reporting systems.
  4. Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
  5. Synthesize current business intelligence or trend data to support recommendations for action.
  6. Analyze technology trends to identify markets for future product development or to improve sales of existing products.
  7. Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
  8. Disseminate information regarding tools, reports, or metadata enhancements.
  9. Document specifications for business intelligence or information technology (IT) reports, dashboards, or other outputs.
  10. Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
  11. Manage timely flow of business intelligence information to users.
  12. Create or review technical design documentation to ensure the accurate development of reporting solutions.
  13. Maintain library of model documents, templates, or other reusable knowledge assets.
  14. Provide technical support for existing reports, dashboards, or other tools.
  15. Calculate key metrics such as same-store-sales, day-part mix, table-turns, group size, alcohol sales mix, guests per labor hour, commodity cost index, etc.
  16. Assist with direct sales and marketing strategies, site selection feasibility studies, financial modeling, and ad hoc analysis and reporting.
  17. Evaluate critical data and appropriate methods for capturing better customer information.
  18. Lead the selection, implementation and training of an enterprise management reporting system.

Qualifications

Qualifications/Skills:

  • Excellent all-around representative of The Roti Way
  • Superior communication skills and the ability to work with all levels of management in a team effort to Make It Happen
  • Strong project management capabilities; ability to lead multiple projects simultaneously in a fast paced, rapidly growing environment including management of timelines, budgets, priority setting and resource plans
  • Strong team leadership characteristics
  • Demonstrated ability to execute excellent customer service
  • Strong work ethic, high degree of professionalism with the ability to work with little supervision, handle multiple tasks in an organized manner, produce quality work and meet strict deadlines
  • Capable of easily adapting and solving problems in an expedient manner
  • Ability to interact & communicate cross-functionally, clearly define expectations and drive results focused on excellence in program execution from concept development to store implementation
  • Commitment to excellence and high standards

 

Education and/or Experience (minimum 7 years)

  • 7+ years of experience leveraging Data Science and Analytics for business growth
  • Superior analytical and quantitative skills, with extensive experience with analytics, predictive modeling, statistical analysis, and optimization algorithms at a high performance, business organization.
  • BA/BS in a quantitative major:  MIS, economics, finance, statistics, mathematics.
  • Advanced degree preferred
  • 10+ years work-related experience (database marketing, statistical modeling, decision analytics, etc.).  Restaurant experience  preferred
  • SQL  and data structure required
  • Excellent communication and presentation skills, especially for complex analytical algorithms and applications.
  • Customer marketing, data segmentation and campaign analysis
  • Theoretical knowledge of statistics and modeling required
  • Data warehouse and requirements gathering experience required
  • Excel, Access, PowerPoint, and Map Pointe